top of page

Brand Better Fulfillment Policy

At Brand Better, we're dedicated to providing exceptional service and delivering high-quality creative solutions that elevate your wellness brand. This Fulfillment Policy outlines our commitment to fulfilling your orders and ensuring a smooth and satisfactory experience.

​

Project Delivery:

​

  • Project Confirmation: Upon booking a service, you will receive an email confirmation with your project details and timeline. Please review this confirmation carefully and contact us immediately if you have any questions.

  • Project Communication: We believe in clear and consistent communication throughout the project lifecycle. We'll schedule regular check-ins, provide progress updates, and promptly address any questions or concerns.

  • Deliverables: The specific deliverables for each project will be outlined in your contract or proposal. These may include logo designs, website files, marketing materials, or other creative assets. You will receive these deliverables electronically via email or through a secure online platform, unless otherwise specified.

​

Revisions & Feedback:

​

  • Revision Rounds: The number of revision rounds included in your project will be outlined in your contract or proposal. We encourage open and collaborative feedback throughout the process to ensure your satisfaction.

  • Feedback Timelines: We'll provide clear timelines for providing feedback on deliverables to keep projects on track.

​

Customer Support:

​

  • Contact Us: If you have any questions or concerns about your project, please contact us at support@brandbetterco.com. We're here to support you every step of the way.

​

Confidentiality:

​

  • Protecting Your Information: We treat all client information with the utmost confidentiality. Our contracts and internal protocols are designed to protect your intellectual property and ensure your privacy.

​

Modifications:

​

  • Updates: We reserve the right to modify this Fulfillment Policy at any time. Any changes will be posted on our website.

​

Thank you for choosing Brand Better!

bottom of page